ART FUND
BG Creative has created an Art Fund to help fund the arts. 100% of apparel and ticket sales that it designs and produces is reinvested in this fund to support artists and their craft, such as micro-grants, sponsorships, and paying artists fair wages. BG Creative reinvests a minimum of 10% of all commercial services to this fund (e.g. web design, branding, marketing, etc.).
Some examples of supported projects are:
– art supplies for youth arts programming
– travel fees for slam poets
– Disability Pride Festival
– Queer artist exhibitions
– break dance competition
SHIPPING
Unfortunately, BG Creative is unable to cancel or change orders after they have been submitted.
It takes about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed and price depends on product type and destination.
97.66% of orders are shipped within 5 business days. More than a half of the orders are shipped within 3 business days or less. Turn around is pretty quick.
BG Creative ships to the following countries outside of the US:
Europe: Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Vatican City
Worldwide: Armenia, Azerbaijan, Bahrain, China, Georgia, Hong Kong, Indonesia, India, Israel, Japan, Jordan, Kazakhstan, Korea, Kuwait, Kyrgyzstan, Lebanon, Macao, Malaysia, Mongolia, Oman, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Tajikistan, Thailand, Turkey, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Qatar, Anguilla, Antigua and Barbuda, Argentina, Brazil, Chile, Colombia, Dominica, Greenland, Jamaica, Paraguay, Peru, Suriname, Uruguay, Venezuela, Benin, Botswana, Cameroon, Cape Verde, Congo, Egypt, Eritrea, Ghana, Kenya, Mali, Mauritius, Morocco, Mozambique, Namibia, Nigeria, Seychelles, South Africa, Tanzania, Tunisia
RETURNING PRINTED ITEMS
Drop shipping is made possible by Printful, so BG Creative strictly adheres to their policies when it comes to returning items.
If you have any problems with your order, YOU MUST INFORM BG CREATIVE BY EMAIL – NOT PRINTFUL, and BG Creative will work with Printful to make things right. That being said, here’s what you should know:
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on Printful’s part are covered at Printful’s expense. While Printful will do their best to ensure an item makes it to you, they will not pay for the following:
Wrong Address – If you provide an address that is considered insufficient by the courier, the shipment will be returned to Printful’s facility. You will be liable for reshipment costs once they have an updated address.
Unclaimed – Shipments that go unclaimed are returned to Printful’s facility, and you will be liable for the cost of a reshipment.
Returned by Customer – Please contact me before you return anything. Printful does not refund orders for buyer’s remorse or size exchanges. A new order, at your expense, would need to be placed for an updated size.
The return address is set by default to the Printful headquarters, which various depending on the location where the order originates. When they receive a returned shipment, an automated email notification will be sent. Unclaimed returns get donated to charity after 30 days.
